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A STUDY ON LEGAL AID AND OFFICIAL LANGUAGES IN CANADA

PRA Inc. Information Info Strategy

May, 2002

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TABLE OF CONTENTS

0. Executive Summary
1. 1. Introduction
   1. 1.1 Purpose of the study
   2. 1.2 Methodology
   3. 1.3 Structure of the report
2. 2. The linguistic dimensions of legal aid
   1. 2.1 Legislative context
   2. 2.2 Delivering services in the official language of the minority
   3. 2.3 Findings from the jurisdictions
3. 3. Newfoundland and Labrador
   1. 3.1 Newfoundland and Labrador
   2. 3.2 Nova Scotia
   3. 3.3 Prince Edward Island
   4. 3.4 New Brunswick
   5. 3.5 Québec
   6. 3.6 Ontario
   7. 3.7 Manitoba
   8. 3.8 Saskatchewan
   9. 3.9 Alberta
   10. 3.10 British Columbia
4. 4. Survey of clients and potential clients of Legal Aid
   1. 4.1 Respondents in profile
   2. 4.2 Use of legal services
   3. 4.3 Likelihood of requesting a trial or hearing to be held in respondent's first language
   4. 4.4 Importance of having a lawyer who is able to speak the respondent's first language
   5. 4.5 Factors in choosing a lawyer
   6. 4.6 Effect of long delays in contacting a lawyer who is able to speak the respondent's language
5. 5. Summary of findings
   1. 5.1 Legislative context
   2. 5.2 Policies in place
   3. 5.3 Key barriers to services in the language of the minority
   4. 5.4 Avenues for improvement
6. BIBLIOGRAPHY

APPENDICES

APPENDIX A INTERVIEW GUIDE - LEGAL AID MANAGERS AND STAFF
APPENDIX B INTERVIEW GUIDE - LAWYERS, CROWN AND JUDICIARY
APPENDIX C INTERVIEW GUIDE - REPRESENTATIVES OF LAWYERS SERVING OFFICIAL LANGUAGE GROUPS
APPENDIX D INTERVIEW GUIDE - COMMUNITY ORGANIZATIONS, ADVOCACY GROUPS AND FAMILY SERVICES
APPENDIX E INTERVIEW GUIDE - CLIENTS OF LEGAL AID SERVICES
APPENDIX F SURVEY OF CLIENTS AND POTENTIAL CLIENTS

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